An Intriguing Tale Of Being An Owner

Luckily for us.. outta the 100 we served a week.. we get like 5 who thinks that they are so bright. Customer and his g/f came in to return a PS2 that he bought from us a week ago… claimed it didn’t work with his TV. PB tested it on 2 tvs that were in our store for him.. to show him that IT IS working. He protested.. and said.. it isn’t on his TV.

That’s alright.. obviously .. he is adamant to return it. So PB told him.. that a credit voucher can be given to him.. for use in the store at anytime. Full-refund.. but just not cash.. because we never do cash refunds.. because of exactly this kinda “bright” customers.

Customer and his g/f not happy. Wanted cash because he said.. he drove from Cornwallis another town 1.5hrs away from us.. costing $30 in gas to return a $70 machine.. and now he doesn’t have gas nor money to get gas to go home. Customer in early 30s or older.. and not a kid. He then go on to say that he bought his PS2 machine here because he had to pick his son up for spring break last week, so he bought it from Y-Town, otherwise, he wouldn’t have.

This is how i see it. Bright man had his son for a week for spring break. To keep son entertained .. he bought a PS2 from us. A week after spring break.. and sending his son home today.. he decided to get cash for what he paid for the PS2 .. since he wouldn’t need it for a long time. .maybe during the end of summer.. when he can have his son again.. or not.. maybe Christmas. So what he was actually doing.. was trying to outsmart us.. by using our PS2 for nothing. If not why would an old man like him.. come to town.. all the way.. just to return a working PS2 .. instead of trying to sell it at Cornwallis to a friend… unless he is hard up for money.. and thinks he can get a full refund. And he sure was cocky.. ! and if was up to me.. i ain’t giving him his money back.. but since it was PB .. he met him halfway. The JOYs of owning your own business.

This entry was posted on Thursday, March 27th, 2008 at 7:44 pm and is filed under Business, Random Ranting, This Wonderful Town. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.