An Intriguing Tale Of Being An Owner

I know customer service is important.. but in any kind of business.. we get the good customers.. and the not so good ones.. so what do one do.. when you get the not so good customers..??  We had thought about getting some espresso machines, one for home.. and another for the store.. so that our customers can come in and linger a bit .. the good ones of course.  But every now and then .. we get someone who comes in and don’t want to leave.. so a coffee machine.. is not really such a good idea.. when you want that particular customer to move along. Plus our store.. has to do with a lot of kids.. so maybe just one for behind the counter thing..??  and not out in the open.. where customers can help themselves with the coffee.