I swear I want to get one of this button to wear when I’m at the store serving some idiotic customers or when I answer phone calls that people over the other end shouldn’t even have called for.  The stories I can tell – it’s pretty amazing I tell yer.

The most favorite one is when someone call and tell me he bought a computer a few days ago and it doesn’t wanna do this or that or that it’s a blue screen.  But of course, I’m darn smart after 12 years in business – and asked him to wait a minute and to let me know where and when he bought the computer – and of course – revelation – he bought it from Walmart or Staples or some other god know where places.  Of course, I quickly stop him short there and told him there is nothing i can do over the phone for him unless he wants to bring it in – and we can then try helping him.

But my new year’s plan for these kinda calls is to tell caller to give me his credit card # and that we bill every 15 mins on the phone at $10 an hour – now that should stop them really quick and not call us for technical support when they didn’t buy their stuff from us.  And what about those callers that bought their xboxes or ps3 from zellers or gamestop – and calls us up to help them with their parental code breaking – OH MY GOD right??  you didn’t buy the systems from us – so why are you calling for technical help?  sometimes you really want to smack them – not only are they taking up your time, they are also hogging my phone line for genuine customers /paying customers who may be calling in or worst stop me from taking money from a paying customer who is already in front of me.  Yes !  the “don’t make me roll my eyes at you” tag must be made for next year and worn at all times at the store.