We have customers asking about guitar amps all the time and many times , I wished we did carry them still but when one can get a fender blues jr at musiciansfriend.com easily and very reasonable pricing , I rather tell my customers to go online and purchase them with warranty. We cannot compete with local store as they better pricing but online like musician friends , I find that all their things are at good prices . I’m pretty sure that their shipping is also quite reasonable , now if only we lived in the States.
Yes! we are backlogged having 7 to 8 computers/laptops coming in everyday. So instead of 24hrs service, we have to say 2 days now. But the boss is trying his best to finish repairing all the computers/laptops asap. But I guess we are quite famous these days with computer repairs just by word of mouth.
This August will be our 15 years in business, no easy feat I assure you. We have seen good customers, bad ones, good employees and bad ones and ignorant people and customers who turn into friends. It was quite a journey I have to say.
More like why we don’t do layaway? because people here changes their mind too much and if somewhere else sells them cheaper than our store – they have no loyalty and buy it for even $10 cheaper than support their local business and the worst part of it all is – they want their deposit back in full and some even forget to tell you – till it’s too late to resell them. And Christmas is such a busy time for us, there is really no time to keep things and hoping that the customer that gave you $10 deposit would come back for it before Christmas. Nope !! 13 years in business – you think you’ve seen it all but it’s not true ! everyday there is a new surprise from the customer/s. And the customer/s are always right – and if they are wrong – look at Rule # 1. So, in order to avoid any stress – no layaways – period. Not even for good friends and buddies.